Troubleshooting
How to resolve product catalog (database) versions conflict between MeasureSquare Cloud and MeasureSquare Stone?
This article provides guidance on resolving the cloud/local database version conflict error in MeasureSquare Stone. This issue typically occurs when a shared product database is edited separately by two different users, resulting in conflicting ...
Why the product details edit window disappear in MeasureSquare Stone
In this article, you will learn how to resolve the issue where your product details pop up window does not appear when you are trying to update a product in either your product catalog or assignment list/project items. If you run into the scenario ...
My plan is not displaying correctly in 3D View. How do I fix it?
This article will cover some steps to resolve an incomplete 3d view display error. Method 1: Switch Graphics Performance options. 1. Go to your Start Menu. 2: Type Settings and open the Settings app. 3: Select System Settings followed by Display. 4. ...
Allowing MeasureSquare to pass through Antivirus softwares
This article will assist you in "white-labeling" MeasureSquare Stone in your antivirus software. All anti-virus or malware platforms are different so this is to be viewed as a general guide. Please contact your specific software maker or IT ...
What do I do if I get "Unexpected Error Occurred" when opening MeasureSquare Stone?
In this article, you will learn how to resolve the issue where you get an "Unexpected Error" message when opening MeasureSquare Occasionally, you may experience an error that says "Unexpected Error..." when opening MeasureSquare. You may be able to ...
What should I do if it takes too long to import PDF files on MeasureSquare Stone?
In this article, we will show you ways to prevent the PDF files importing process from taking too much time. Method 1: Image Resolution By default, the program defaults image size to 10000. To speed up the process, you can either choose smaller image ...
How do I fix printer issue for Measure Square Stone?
This article will show you how to fix the printing issues for MeasureSquare Stone. These issues stem from possible lack of memory on the computer and/or printer, driver compatibility issues, lack of XPS support for certain printers and plotters This ...
How to resolve the Cloud / Local project file conflict error on MeasureSqaure Stone
In this article, you will learn how to resolve the cloud / local project file conflict error on MeasureSqaure Stone The possible reasons that could lead to a cloud/local project conflict error include: 1. You and your teammate are working on the same ...
Troubleshooting: Why my MeasureSquare Stone Running Slow and laggy
If MeasureSquare Stone feels slow, laggy, or jerky when you are working on projects, the following steps can help identify and resolve the issue. 1. Optimize Your Project File Large or complex project files may cause slowness. Don't put multiple ...