My laser is not connecting. What steps can I take to try to reconnect

My laser is not connecting. What steps can I take to try to reconnect

In this article we will list a few different steps you can take to recalibrate your connection to your laser measuring device. 
This article applies to Measuresquare Mobile

Note: It is important to know that not every laser is supported with our system. For a complete list of laser compatibility look here

Compatible lasers for iPad:
Laser Compatibility:
  1. Leica
e7100i for $149, D1 for $99 and D2 for $199, D110, D510, Disto X3/X4
  1. Bosch
GLM 50C for $150 and GLM 100C for $243, 120C, 150C, 400C, 400CL
  1. DeWALT
DW099S, DW0165S, DW0330S, DW03050-XJ, DW03101-XJ
  1. HOZO DESIGN
Meazor, Stabila LD 250 BT, Hilti PDI
  1. Moasure One
Moasure, Moasure Pro available at a local Home Depot or Lowe's.

  1. Check the compatible laser list and find your laser
  2. update Measuresquare Mobile to the newest version from the app store
  3. Turn off your Bluetooth setting on both devices, wait 10 seconds, then turn Bluetooth on again
  4. Try again with a fresh set of batteries for your laser
  5. Test your lasers connection to another device
  6. Test your computers connection with a different laser
  7. RESTART your device and try to connect again
If you are not met with success after following these steps, you may uninstall Measuresquare Mobile and reinstall as a final attempt. After all steps have been attempted, you may contact the Measuresquare support hotline (626) 683-9188 ext. 3



    • Related Articles

    • My laser is not connecting with MeasureSquare 8. What steps can I take to try to reconnect

      In this article we will list a few different steps you can take to recalibrate your connection to your laser measuring device. This article applies to Measuresquare 8 Note: It is important to know that not every laser is supported with our system. ...
    • Product Error: Please try again later Fix for iPhone

      In this article, we will go through the steps to resolve the sync error "Please try again later" that sometimes appears on iOS devices. This article applies to iPhone and iPad Build 2.9.6 and newer. You will need internet access to resolve this error ...
    • Product Error: Please try again later Fix for iPad

      In this article, we will go through the steps to resolve the sync error "Please try again later" that sometimes appears on iOS devices. This article applies to iPhone and iPad Build 2.9.6 and newer. You will need internet access to resolve this error ...
    • How to connect the Disto X3 with MeasureSquare Mobile for Ipad?

      In this video, we will walk you through how to connect and use the Disto X3 with the Quick Measure (beta) feature. This feature allows users to not have to use their fingers to drag out the wall instead they can use the laser buttons to change the ...
    • How Do I Connect my Disto laser to MeasureSquare 8?

      This article goes over how to connect Disto laser meters to MeasureSquare 8. We do not support Bosch devices on our desktop version for MeasureSquare 8. Recommended laser versions: Leica Disto D1, Leica Disto D2, Leica Disto E7100i and Leica Disto ...