My laser is not connecting. What steps can I take to try to reconnect?

In this article, we will list a few different steps you can take to recalibrate your connection to your laser measuring device. 

This article applies to MeasureSquare Mobile.

Note: It is important to know that not every laser is supported with our system. For a complete list of laser compatibility look here

Compatible lasers for iPad:

Laser Compatibility:

1. Leica
   

e7100i for $149, D1 for $99 and D2 for $199, D110, D510, Disto X3/X4

1. Bosch
   

GLM 50C for $150 and GLM 100C for $243, 120C, 150C, 400C, 400CL

1. DeWALT
   

DW099S, DW0165S, DW0330S, DW03050-XJ, DW03101-XJ

1. HOZO DESIGN
   

Meazor, Stabila LD 250 BT, Hilti PDI

1. Moasure One
   

Moasure, Moasure Pro available at a local Home Depot or Lowe's.

1. Check the compatible laser list and find your laser
   
2. Update MeasureSquare Mobile to the newest version from the app store
   
3. Turn off your Bluetooth setting on both devices, wait 10 seconds, then turn Bluetooth on again
   
4. Try again with a fresh set of batteries for your laser
   
5. Test your lasers connection to another device
   
6. Test your computers connection with a different laser
   
7. RESTART your device and try to connect again
   

If your device's Bluetooth is toggled on but you are still seeing the "Please Turn On Bluetooth" message when selecting the Laser tool, then the Bluetooth was likely disabled specifically for the MeasureSquare app.  

Info: To resolve this, go to the iPad's Settings, scroll down until you see the MeasureSquare Mobile app and toggle on Bluetooth

If you are not met with success after following these steps, you may uninstall MeasureSquare Mobile and reinstall as a final attempt. After all steps have been attempted, you may contact the MeasureSquare support hotline (626) 683-9188 ext. 3

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