How do I fix printer issue for Measure Square 8 desktop?

This article will show you how to fix the printing issues for MeasureSquare 8 desktop windows version. These issues stem from possible lack of memory on the computer and/or printer, driver compatibility issues, lack of XPS support for certain printers and plotters

This article applies to MeasureSquare 8 Desktop build 8399

NOTE: If your printers and options window flickers or is otherwise hidden, please try following the steps from our article on:

No longer seeing the product details window

Print Enhancements

If you see the "Extended Print" grayed out, that means your printing device supports XPS and is the best option for printing support by windows.

If it is not grayed out you will have 2 options to select to attempt improving printing capabilities:

PDfium: Will print faster but more memory will be used by both devices when XPS is not supported Ghostscript: Will print slower but uses less memory when XPS is not supported. This requires the 3rd part ghostscript importer to be installed. See this KB Article for instructions.

Options 2

First make sure you are you able to print from other programs such as document or excel. If so then proceed. If not then troubleshoot the printer as this will be a local issue not tied to Measure Square. 

Please send over your printer details. Open the explorer folder and look for your printers list. 

1) Open the  folder explorer and enter the following   %appdata%\Measure Square\M2_Win\UserData\ your M2 ID \Profiles\Settings\  

*For your M2 ID you will replace this text with your log in email. 

2)  Send the file "your M2 ID-fepPrint.m2s" to me as a reply to this email.

3) Then  Delete it from your list.

4) Run MeasureSquare 8 again and  Print.

• Related Articles

• How do I fix printer issue for Measure Square 8 desktop?

  This article will show you how to fix the printing issues for MeasureSquare 8 desktop windows version. These issues stem from possible lack of memory on the computer and/or printer, driver compatibility issues, lack of XPS support for certain ...

• Learn how RollMaster integrates with Measure Square!

  This integration works with all versions of MeasureSquare 8, iPad & Android Mobile. This video will show you how RollMaster & Measure Square talk to each other via the Cloud! See how to export job info to Measure Square, and how to import & update ...

• How to add QR code on my report and worksheet on Measure Square 8

  In this article, you will learn how to add a QR code on your report and worksheet on MeasureSquare 8 which will allow other people to view a 3D model of the diagram on a browser Step 1: make sure you have synced your project to the MeasureSquare ...

• Fail to print diagram directly to the HP network printer. Error: the printer could not print in MeasureSquare 8

  When you try to print the report directly to a physical HP printer connecting through the network, it throws error message saying: the printer could not print. You may try to follow instructions below to resolve it: Step 1: Find out the model of your ...

• Fail to print diagram directly to the HP network printer. Error: the printer could not print in MeasureSquare 8

  When you try to print the report directly to a physical HP printer connecting through the network, it throws error message saying: the printer could not print. You may try to follow instructions below to resolve it: Step 1: Find out the model of your ...