Troubleshooting
What to do if I got the error: "Upload project error. ProjectId: xxx. Cannot read that as a zipFile" when I sync my projects on MeasureSquare Mobile
In this article, you will learn how to solve the error: "Upload project error. ProjectId: xxx. Cannot read that as a zipFile" when I sync my projects on MeasureSquare Mobile The likely reason for this error could be related to how the user handles a ...
What should I do if I'm not able to share my file from Measuresquare Mobile on iPad via Outlook?
In this article, you will learn how to resolve the issue of being unable to share files via Outlook. Step 1: Open Outlook, click "Setting" icon at the bottom left corner, then go to "Account" option Step 2: Click on your email address and enter the ...
How to fix a large project that crashes when I open it in MeasureSquare Mobile for iPad?
Large projects that are drawn all on one tab in the MeasureSquare Mobile for iPad App can sometimes cause the app to close. It is best practice to draw large projects on multiple tabs to prevent this type of issue from occurring. This article applies ...
Product Error: Please try again later Fix for iPad
In this article, we will go through the steps to resolve the sync error "Please try again later" that sometimes appears on iOS devices. This article applies to iPhone and iPad Build 2.9.6 and newer. You will need internet access to resolve this error ...
How do I resolve the product in database conflicting with assigned product in MeasureSquare Mobile for iPad?
In this article, we will show you to fix the issue where the product in database is conflicting with assigned product This article applies to MeasureSquare Mobie App IOS Note: This occurs because a change has been made to the product from either the ...
Why do I get an error when trying to log in on iPad?
This article will address the issue where a message pops up with a message that says "Unknown error" when you try to log in with a MeasureSquare ID and password. This article applies to MeasureSquare Mobile Edition When you get this error message, ...
How to Fix iPad Crashing
This article is to go over how to solve continuous crashing for our MeasureSquare Application. This is for the MeasureSquare version for iPad/iOS. The crashing is a result of having too many projects on your iPad. The way to solve this issue is by ...
How do I Find Missing Projects After Experiencing "Unknown Error" When Syncing?
This applies to MeasureSquare Mobile for iPad Build 2.9.6 and newer. From time to time, users may encounter an error message "Unknown Error" when trying to sync. This error usually persists until you either close MeasureSquare, or log out and log ...
How do I Resolve a Cloud and Local Database Error in MeasureSquare on iPad?
In this article, you will learn the cause of, and how to resolve a Cloud and Local database error (Catalogs appearing Red) on iPad. This article applies to MeasureSquare Mobile on iPad Build 2.9.6 and newer.
Object Reference Not Set To An Instance Of Object
This article will cover some ways to address the "Object Reference Not Set To An Instance Of Object" error This article applies to MeasureSquare iPad version When met with this error while trying to sync, there are a few methods you can try to ...