Why am I Unable to Save My MeasureSquare 8 Files on My Mac Computer?
In this article we will be covering what can prevent a user from being able to save their MeasureSquare 8 files correctly while running MeasureSquare 8 on a Mac computer.
This is for Build 8941 and newer.
When you are working in MeasureSquare 8 on a Mac device, you must make sure that you have your folders being shared between both the Mac and Windows. If you do not, you may receiving a pop up warning like shown below and not be able to save your projects.
If you are sharing your folders across Mac and Windows, you can reach out to us at support@measuresquare.com. It will be helpful for you to have the following screenshot available for us to take a look at. Review the steps below to see how to get where you need to go.
Step 1: Type in "Registry Editor" into your Windows search bar open the program
Step 2: Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Step 3: Send us a screenshot of that page. It should look like this:
And lastly, we may ask you to do the following steps as well.
Step 1: Type in %userprofile% into the Windows search, hit enter, then try to create a new empty folder
Step 2: Type in %appdata% into the Windows search, hit enter, then try to create a new empty folder
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