How to manage Seats in MeasureSquare CRM

In this article, we will show you how to add or revoke your seats in MeasureSquare CRM and how to resolve the message "You don't have a valid seat to use the M2 CRM".

This article applies to MeasureSquare CRM.

You can add or revoke seats on your CRM account with the following steps: 

Step 1: Go to ⚙️Settings

Step 2: Click on 'Subscriptions' 

Step 3: To add more seats, select 'Add'. 

Alternatively, to revoke a seat, click on 'Revoke'. (Proceed to Step 4) 

Only the Admin User can perform this action

Step 4: Select the user/s whose seats will be revoked. Select 'Revoke'.

Step 5: This will prompt a message asking to confirm the action. To proceed, select 'Revoke'.

You are only allowed to revoke seats 3 times per month 

Why am I getting the "You don't have a valid seat to use the M2 CRM" message? 

If a user was invited to join a group in the CRM but receives the message below, this means that there are currently no vacant seats on their account. 

To make seats available to other users, the Admin User can revoke seats of the "deleted user" by clicking on "Revoke" as shown in Step 4 above. 

For any questions, you may reach out to our Support team via support@measuresquare.com

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